A negative review, bad feedback, or harsh criticism; it all has the potential to ruin your business if you don't deal with a complaint properly and in a timely fashion. Small business owners share tips for tackling negative online reviews.Aug. 23, 2015
UP NEXT
Federal Reserve hikes interest rates by 0.25%
01:15
Women CEOs discuss business, politics and the economy with Symone Sanders-Townsend
10:16
Biden urges Congress to act on accountability for bank executives after collapse
01:45
Anand Giridharadas: Silcon Valley has a decision to make
10:43
Trump hush money probe appears to enter final stages