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'When we listen to others we disarm them’: Author of “The War for Kindness: Building Empathy in a Fractured World”

03:45

MSNBC’s Craig Melvin is joined by Jamil Zaki, an associate professor of psychology at Stanford University and author of “The War for Kindness: Building Empathy in a Fractured World,” to discuss an a op-ed he co-wrote in the Washington Post on the importance of empathy during divided times.