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Business War Chest: Combating bad reviews

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A negative review, bad feedback, or harsh criticism; it all has the potential to ruin your business if you don't deal with a complaint properly and in a timely fashion. Small business owners share tips for tackling negative online reviews.Aug.23.2015

Economy on msnbc

  • Carol Roth & Denise Blasevick share tips that don’t cost a dime to implement

    04:02
  • What steps can you take to build your customer’s trust?

    01:05
  • Andrew Rosen offers his theories for enduring success

    04:17
  • LA-based Million Dollar Baby are the crib makers to the stars

    07:09
  • David Hosager explains how lack of trust can lead to decrease in revenue

    03:51
  • Galloway: Breaking up tech companies will help middle class

    06:39

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